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MetLife India Customer Care |
MetLife is one of the fastest growing life insurance companies in the country serving its customers by offering a wide range of services at approximately 600 locations through its bank partners and company-owned offices. MetLife India Insurance Company Limited is a private sector institution that offers its services in the field of Insurance with Annual Total Turnover of 100-250crores and with Employee Strength of 501-1000. The company has more than 50,000 Financial Advisors, who help customers by offering effective solutions as per the Customers portal to their problems not only abroad, but also in India.
Metlife India Head Office
No.5 Brigade Seshmahal Vani Vilas Road
Basavanagudi
Bangalore
Pin : 560004
Phone : 080 - 66006969 / 26438638
Fax : 080-22421970
The Company effectively takes care of the customers by giving patient hearing to its customers in case they seek to redress their grievance. For this, there is a Grievance Cell as well.
Metlife India Grievance Cell
In case a person feels aggrieved by the decision or an act, he/she is not obliged to call the Registry. The company provides for a grievance cell giving the assurance of its legality wherein the person is required to approach any of our following touch points:
- Call 1800-425-69-69 (Toll free no.) or 080-26502244 or Fax 080-41506969
- Write to "Customer Support Department" at head office mail address.
- Visit our website www.metlife.co.in
- Email us at india_grievancecell@metlife.co.in
- Visit our nearest branch across the count
Also, in case of non-satisfaction with the resolution arrived at above, one can write to Mr. K S Raghavan, Chief Operating Officer and Grievance Officer, at:
- gro@metlife.co.in
- (Tel.No: +91 80 66006969).
- Fax: +91 80 22421970,
- send an e-mail or a letter to the Head Office
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Customer care phone numbers are provided below where financial advisors are always ready to help the customers in respect to their accounts, balance sheets and also they can give their feedback for further improvisation of this corporation:
- +91-80-2650-2244 (8 am - 8 pm )
- 1-800-425-6969 (24hours.) – only in India
- Fax number: 080-41506969
- E-mail Address: indiaservice@metlife.co.in
To find other basic information about MetLife India, SMS MET HELP to 56161
In order to,
a. Register for SMS Alerts, send Met Reg <policy number> to 56161 ,
b. Know the Premium Details, SMS Met Premium <policy number> to 56161
c. To request a copy of the latest premium paid certificate, SMS Met PPC <policy number> to 56161
d. To request a copy of the latest renewal premium receipt, SMS Met RPR <policy number> to 56161
For more information, one may visit the nearest branch office or may browse the official website. The renewal premium payment can now be made by calling at the Toll Free number 1800-425-6969 or by calling at the customer support number 080-26502244. Existing users may simply log in by furnishing information as to their user id and password.
For information on claims, policy status, premium payments, term plan, go through the official website:
Website: http://www.metlife.co.in/
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