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RBS Bankline

RBS “Bankline” is an internet based banking service offered to its corporate banking customers to give competitive edge to their business. The bank also provides other services that include: e-payments, money transfers, direct deposits, faster payment access and others with the help of a fast, secure and economic online system, thereby strengthening the relationship between the bank and its customers.

RBS has won number of awards for the innovative services and technology introduced. Some of them are as follows:
  1. In 2009 RBS BankLine Lite has won an award of “Best use of IT in retail banking 2009” at the Financial Sector Technology Awards.
  2. It has been recognized for its “Innovation in Banking Technology 2009” by- The Banker magazine.
  3. “Most effective channels initiative 2009” and “Best payments initiative 2009” has been awarded for its Business Bankline Lite services.
RBS provides the most secured, fast and user friendly bankline services for its clients. Highly standardized technology is used which helps to maintain the confidentiality of business transaction details of the customers with the help of User Id and Password/ PIN. The bank has introduced number of security measures to facilitate protection from fraudulent activities and provides customer with more safe online banking service. Security measures include:
  1. Rapport - free security software which provides extra safe online banking.
  2. Phishing e-mails helps to detecting fraud/ fake user.
  3. Fraud Detection systems.
  4. Spot Common Scams Guide.
  5. RBS Anti-virus-Keep your computer secure.

RBS BankLine Registration

To get registered with RBS bankline, customers need to have:
  1. Their business name and address.
  2. Main account details, i.e. sort code and account number.
  3. At least one nominated administrator.


The registration process is very simple and user friendly and hardly takes 10 minutes to complete the registration process. Customers are asked to enter the business account details, business address, administration details and a brief summary of the business and finally making a confirmation. The bank then sends an email to confirm customers’ bankline registration online. After successful registration the bank issues a secure, unique and confidential User Id and Password. Customers can access the bankline services of RBS by simply login with issued user Id and Password.

RBS provides customers with a facility to upgrade your account time to time. Customers can also create a new user id or password in case they forgot, or misplaced their user id and PIN or in case the user ID get blocked due to technical error. Customers can visit the Bankline Demo link available on the official website to get better guidelines to use the online services of the bank.

RBS BankLine Lite

RBS BankLine Lite is another special service designed especially for meeting your business banking needs. Apart form online banking services, you are provided with number of additional services including payment limit of up to £30,000 per day on bill and direct payments, bulk amount of domestic payments, international payments, international account management, money transfers and many more. For detailed information on RBS Bankline Lite registration process, log on process, fees and other charge, customers can visit the nearest branch location.

RBS Bankline Customer Service

RBS is a customer oriented bank. It provides them with peerless customer service through its wide network of customer service centers across the nation. The customer service team is so dedicated, well equipped and provided with proper training that they assist customers beyond their expectations.

HelplineTelephone NumberOpening Time
Bankline (Internet banking) helpdesk0845 300 2952Mon-Fri, 8am - 6pm


You can also contact the customer service support to get detailed information on RBS NatWest bankline service, its benefits and others by visiting the nearest customer service center location in person or send a postal mail or an email by entering the details of the query at the email link available at the bank’s official website www.rbs.co.uk/




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