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USAA Car Insurance

USAA car insurance policy includes windshield replacement, glass coverage, roadside assistance and rental car coverage. Roadside Assistance is offered while driving for towing, gas delivery, tire replacement etc. Deployed members can save money on auto insurance by storing vehicle, removing drivers or changing coverage.

USAA Car Insurance Eligibility

Customers must meet the eligibility requirements to avail the car insurance services. USAA car insurance is available to active military personnel, ex-servicemen and their families. It provides extraordinary service, flexible payment options and special discounts for the Military Members. It began as an insurance product for U.S. Army Officers who were unable to obtain auto insurance coverage for them initially just like GEICO which started as an insurance product for government employees.

USAA Car Insurance Login

These policies can easily be accessed online and using mobile phones. It’s a lot cheaper than various other policies available. Members can manage their policy, receive quotes, request auto ID cards so as to get proof of insurance. In order to receive quotes, members have to first log in using their online id and password. Members can also determine their coverage needs using the calculator. Members can also avail auto Rental Insurance using Master Rental credit card.

USAA provides car insurance services to its members in various locations in US such as Austin, Atlanta, Denver, Dallas, Florida, Georgia, Houston, Maryland, Massachusetts, Michigan, Tampa, Canada, California, Maryland, Pennsylvania, Tulsa, Tennessee, Idaho, Utah, Virginia, Texas and Wisconsin and overseas such as Europe, Germany, UK, Italy and Hawaii.

USAA Car Insurance Customer Service

It was given the highest rating in customer service experience in a survey conducted by Forrester Research, Inc. Customers can contact the customer service center and speak to a representative in case of any complaints and questions.

Members can give rating and reviews to the services offered by USAA car insurance and affiliated companies on the online maintained forums and can refer to the faq related to accidents, injury, surcharge, rates, speeding tickets on the website for any problems and queries.

EnquiryPhone NumberHours of OperationMailing Address
General1-800-531-USAA (8722) USAA
9800 Fredericksburg Road
San Antonio, TX 78288
New ClaimsMonday to Friday, 7 a.m. – 7 p.m.
Saturday, 8 a.m. – 4:30 p.m.
USAA (Claims Service)
P.O. Box 33490
San Antonio, TX 78265
Existing ClaimsMonday to Friday, 8 a.m. – 5:30 p.m
Policy Service
Auto, Homeowners,
Renter and Valuable
Personal Property Insurance
P.O. Box 659464
San Antonio, TX 78265
Roadside Assistance1-800-531-855524 hours a day, 7 days a week 
Auto Glass Repair and Replacement1-888-452-775424 hours a day, 7 days a week 
Auto Injury Medical Bill and Documents  Auto Injury Solutions
Attn: USAA Medical Mail Dept.
P.O. Box 26001
Daphne, AL 36526

For more information about USAA Car Insurance policies, terms & conditions one can log on to the website:


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